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Terms and Conditions

By accessing this Website, accessible from snoredoc.co.uk, you are agreeing to be bound by these Terms and Conditions and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this website are protected by copyright and trade mark law.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Snore Doc. This policy is not applicable to any information collected offline or via channels other than this website.

Use License:

Permission is granted to temporarily download one copy of the materials on Snore Doc’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

This will let Snore Doc terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

Billing Terms & Conditions:

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with snoredoc.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us or a PayPal account. snoredoc.co.uk retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be snoredoc.co.uk or may in some cases be a third party. Where a contract is made with a third party snoredoc.co.uk is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement email confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website (snoredoc.co.uk) are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card or your PayPal account will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(d) Payments Types Accepted:

MasterCard, Visa, American Express, Discover, PayPal, Klarna, Google Pay, Apple Pay

Disclaimer:

All the materials on Snore Doc’s Website are provided “as is”. Snore Doc makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Snore Doc does not make any representations concerning the accuracy or reliability of the use of the materials on its website or otherwise relating to such materials or any sites linked to this website.

Our full disclaimer can be found at:
snoredoc.co.uk/disclaimer

Limitations:

Snore Doc or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on Snore Doc’s website, even if Snore Doc or an authorized representative of this website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Revisions and Errata:

The materials appearing on Snore Doc’s website may include technical, typographical, or photographic errors. Snore Doc will not promise that any of the materials in this Website are accurate, complete, or current. Snore Doc may change the materials contained on its website at any time without notice. Snore Doc does not make any commitment to update the materials.

Links:

Snore Doc has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Snore Doc of the site. The use of any linked website is at the user’s own risk.

Site Terms of Use Modifications:

Snore Doc may revise these Terms of Use for its website at any time without prior notice. By using this website, you are agreeing to be bound by the current version of these Terms and Conditions.

Your Privacy:

Please read our Privacy Policy at: snoredoc.co.uk/privacy

Governing Law:

Any claim related to Snore Doc’s Website shall be governed by the laws of Great Britain without regard to its conflict of law provisions.

Shipping and Delivery

Snore Doc (“we” and “us”) is the operator of () (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Snore Doc. This policy is not applicable to any information collected offline or via channels other than this website.

 

General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

 

Shipping Costs

Snore Doc will happily accept returns due to change of mind as long as a request to return is received by us within 31 days of receipt of item and are returned to us in original packaging.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(Snore Doc) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

 

Warranty Returns

Snore Doc will happily honour any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect Snore Doc to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)

 

Transit Time Domestically

In general, UK domestic shipments are in transit for 1 – 7 days

 

Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the shipment option you have selected. We are able to offer a more specific estimate when you are choosing your shipping option at checkout.

 

Change Of Delivery Address

Orders placed before 01 PM – (GMT+1) will be dispatched the same day, otherwise, within the next business day. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

 

P.O. Box Shipping

Snore Doc will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

 

Military Address Shipping

We are unable to offer this service using courier services.

 

Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

 

Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

 

Tracking Notifications

Upon dispatch, customers will receive a tracking link when chosen Express Shipping & Tracking from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Standard shipping will be send untracked.

 

Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

 

Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website.

 

Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Anti Snore Doc encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Anti Snore Doc at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

 

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

 

Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

 

Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

 

Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

 

Customer service

For all customer service enquiries, please email us at stopsnoring@snoredoc.co.uk

Last updated July 03, 2022